Frequently Asked Questions (FAQ) – Daily Fairway
Your trusted source for premium TravisMathew products
Welcome to the Daily Fairway FAQ section. We’ve gathered the most common questions about our website, products, and services to help you shop with confidence. If you can’t find what you’re looking for below, please visit our website dailyfairway.com for more information.
1. What is Daily Fairway?
Daily Fairway is an online retailer dedicated exclusively to TravisMathew apparel and accessories. We offer a curated selection of their latest collections, from golf polos and outerwear to hats, shorts, and lifestyle wear. Our goal is to provide authentic, high-quality products with a seamless shopping experience.
2. Are the TravisMathew products on Daily Fairway authentic?
Yes, 100%. All TravisMathew items sold on dailyfairway.com are genuine, sourced directly from authorized distributors and the brand itself. We never sell counterfeit or knockoff merchandise. Every product listing includes official product names, original tags, and authentic packaging.
3. Do you offer sizes beyond what’s shown on the product page?
We strive to carry a full size run (Small to XX-Large) for most TravisMathew styles. If a size is not selectable on the product page, it is currently out of stock. Some seasonal or limited‑edition items may have smaller size ranges. We recommend checking back frequently or signing up for our website notifications (via dailyfairway.com) for restock alerts.
4. How can I find the right fit for TravisMathew clothing?
TravisMathew generally fits true to size, with a modern athletic cut. If you prefer a looser fit, consider ordering one size up. Each product page includes a “Size Guide” link with detailed measurements for chest, waist, and length. For specific items like shorts or outerwear, additional fit notes are provided. When in doubt, we suggest comparing the measurements against a similar garment you already own.
5. What payment methods do you accept on dailyfairway.com?
We accept all major credit and debit cards (Visa, MasterCard, American Express, Discover), as well as digital wallets such as Apple Pay, Google Pay, and PayPal. All payments are processed through a secure, encrypted checkout system. We do not store full credit card details on our servers.
6. Can I change or cancel my order after it’s placed?
We process orders quickly to ensure fast delivery. Once an order is confirmed, changes or cancellations are only possible within 30 minutes of placement. After that, the order enters fulfillment and cannot be modified. To request a change, please log into your account on dailyfairway.com and check the order status, or use the self‑service options available there.
7. Do you ship internationally?
At this time, Daily Fairway primarily ships within the United States. For customers in other regions, please visit dailyfairway.com and add your desired items to the cart; the system will inform you if shipping to your country is available. We are working to expand international options in the future.
8. What is your return policy?
We want you to love your TravisMathew gear. If for any reason you are not completely satisfied, you may return unworn, unwashed, and undamaged items with original tags attached within 30 days of delivery. Final sale items (clearly marked on the product page) cannot be returned. To start a return, visit dailyfairway.com/returns and follow the instructions. Return shipping costs are the responsibility of the customer unless the item arrived defective or due to our error.
9. My package says delivered but I didn’t receive it. What should I do?
First, check with neighbors, family members, or any secure delivery location (like a porch or leasing office). Delivery carriers sometimes mark packages as delivered before they are physically dropped off. If after 24 hours you still cannot locate the package, please visit dailyfairway.com and log into your account to file a delivery issue claim. We will work with the carrier to investigate.
10. How do I know if a product is in stock?
Inventory status is shown directly on each product page. If an item says “In Stock,” we have it ready to ship. “Low Stock” means only a few units remain. “Out of Stock” means we currently have none, but you may request a restock notification by entering your email on that product page (notifications are sent from dailyfairway.com only).
11. Do you offer gift wrapping or personalized notes?
Yes, during checkout you can select “Gift Option” for a small fee. We will ship your TravisMathew item(s) in a discreet gift box or premium drawstring bag, including a handwritten note of your choice (up to 200 characters). Because this is a manual process, gift orders may require one additional business day to process.
12. I have a question about a specific TravisMathew product (material, care instructions, etc.).
Every product listing on dailyfairway.com includes a “Details & Care” tab with fabric composition, washing instructions, and special features (e.g., UV protection, moisture wicking, stretch properties). If you still have a question, please use the contact form on our website – we typically respond within 24 hours on business days.
13. Can I buy TravisMathew gift cards through Daily Fairway?
Absolutely. Digital gift cards are available on dailyfairway.com in any amount from $25 to $500. They are delivered instantly via email and can be redeemed using the gift card code at checkout. Gift cards never expire and have no service fees.
14. Do you price match with other TravisMathew retailers?
We consistently offer competitive pricing on all TravisMathew products. Due to vendor agreements and limited‑edition releases, we do not offer price matching with other websites or physical stores. However, we occasionally run site‑wide promotions – check the banner on dailyfairway.com for current offers.
15. Why does an item show as available but then sell out when I try to order?
High‑demand TravisMathew products, especially new releases or seasonal colors, can sell out within minutes. Our inventory system holds a product for 10 minutes once you add it to your cart. If you do not complete checkout within that time, the item may be purchased by another customer. For the best chance, we recommend completing your purchase immediately.
16. Can I leave a product review on dailyfairway.com?
Yes. Verified purchasers receive an automated email 7 days after delivery with a link to leave a review. You can also go directly to the product page on dailyfairway.com and click “Write a Review.” We read all feedback and use it to improve our selection and service.
17. Are there any membership or subscription options?
Not at this time. Daily Fairway operates as a traditional online store. However, you can create a free account on dailyfairway.com to save your shipping information, track orders, and receive early access to TravisMathew new arrivals and exclusive sales.
18. What should I do if I receive a defective or incorrect product?
We sincerely apologize if this happens. Please visit dailyfairway.com and go to your order history. Select the affected product(s) and choose “Defective/Wrong Item.” Upload clear photos showing the defect or the incorrect item next to the packing slip. We will provide instructions to resolve the issue quickly – usually within one business day.
We hope this FAQ answered your questions about Daily Fairway and our premium TravisMathew products. Thank you for choosing dailyfairway.com – we look forward to helping you look and play your best.